Contact Us

Need help? We're here for you.

Email

The best way to reach us is by email. We typically respond within one business day.

What to include

To help us assist you faster, please include:

Your account email address (if you have one)
A clear description of the issue or question
Steps to reproduce (for bugs)
Browser and OS version (if relevant)

Account recovery

If you have lost your vault password or recovery phrase, we cannot reset or recover your account. Because of our zero-knowledge architecture, we do not have access to your encryption keys. Please keep your recovery phrase in a safe place.